Privacy and cookies

What we collect and why

Enquiries through the website

When you fill in the enquiry form on our homepage, we collect your name, email address, business name if you give one, what you’re interested in, and the message you send us.

When you fill in our private workshop request form, we also collect your job title and phone number if you give them, your business’s name, website and what it does, roughly how many people would attend and how confident they are with AI, where the workshop would take place, the dates and time of day that could work, and anything else you tell us.

Netlify Forms stores what you send, along with technical details such as your IP address and browser, which Netlify records to help filter out spam. It then emails your message to our team mailbox, which is hosted by Microsoft, so we can read it, reply to you and plan a workshop with you.

Bookings

Bookings and payments are handled by Ticket Tailor, our booking platform, and Stripe, our payment processor, under their own privacy notices. Ticket Tailor passes us your booking details so we can run the workshop.

Cookies and analytics

If you click Accept all, we load Google Analytics to understand how the site is used. We may later add the Meta Pixel and the LinkedIn Insight Tag to show you relevant ads; until we switch those on, they don’t load even after you accept. Nothing loads at all if you choose Reject non-essential. Booking takes place on Ticket Tailor’s own website, which sets its own cookies under its own privacy notice. You can read more about all of this in the Cookies section below.

How long we keep your information

We keep enquiry records for 12 months from when you contact us. We keep booking and payment records, including the emails that confirm a booking, for 6 years, because tax rules require us to. After those periods, we delete the information.

Your rights

You can ask us for a copy of the information we hold about you, ask us to correct anything that’s wrong, ask us to delete it, ask us to restrict how we use it while a question is being sorted out, and ask us to send your information to you or to another provider in a portable format. You can also object to how we use it. If you’ve accepted cookies and want to change your mind, use the Cookie settings link in the footer of this page at any time. If you’re ever unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.